How to Tell if Your Stairlift Needs Repair or Service

Automatic,stairlift,on,staircase,for,elderly,or,disability,in,aStairlifts are incredibly useful devices that enhance mobility and independence for individuals with mobility challenges. However, just like any other mechanical device, stairlifts may require occasional repair or service to ensure optimal performance and longevity. Most stairlift problems can be easily resolved, but it is crucial to identify when your stairlift needs attention to prevent any further damage or accidents. In this blog post, we will discuss some key indicators that will help you determine if your stairlift requires repair or service.

Noisy Operation

One of the primary signs that your stairlift may need repair or service is excessive noise during its operation. While some noise is normal, especially with older models or stairlifts that have been heavily used, any sudden or progressively increasing loud noises should not go unnoticed. These noises could indicate various issues such as worn-out bearings, loose components, or misaligned tracks. If you hear grinding, squeaking, or any unusual sounds, it is best to contact a professional technician to diagnose and resolve the problem promptly.

Jerky Movement

A stairlift that moves jerkily or unevenly could be a cause for concern. If you notice sudden stops, starts, or if the stairlift refuses to move smoothly in a straight line, it is likely that there is an underlying mechanical issue. These problems may be related to motor malfunctions, electrical faults, or obstruction in the tracks. In such cases, it is important to not attempt to fix the problem yourself but rather seek assistance from a certified repair technician who has the expertise and proper tools to diagnose and rectify the issue.

Slow Speed

Stairlifts are designed to provide a safe and efficient means of transportation between floors. If you observe a significant decrease in the operating speed of your stairlift, it is a clear indication that something is wrong. Slowness in the movement could suggest problems with the motor, power supply, or even worn-out components. Operating a slower stairlift increases the risk of accidents and can inconvenience the user. Therefore, it is crucial to have a professional inspect and service your stairlift as soon as you notice a decrease in its operating speed.

Irregular Power Supply

Stairlifts are typically powered by electricity, and any issues related to the power supply can affect their performance. If your stairlift suddenly stops working or frequently loses power, it may indicate problems with the electrical connections, batteries, or chargers. It is advisable to check if the power outlet is functioning correctly and ensure that the batteries are adequately charged. If the problem persists despite these checks, it is recommended to contact a technician for a thorough inspection and any required repairs.

Error Codes or Warning Lights

Modern stairlifts are often equipped with advanced features that incorporate error codes or warning lights to alert users of any malfunctioning parts or potential safety concerns. These indicators can vary depending on the manufacturer and model, so it is essential to refer to the user manual for guidance. If your stairlift displays unusual error codes or warning lights, it is crucial not to ignore them. These indications typically signal a specific problem, and it is best to seek professional help to resolve the issue promptly and effectively.

Wear and Tear

Over time, regular usage may lead to wear and tear in various components of the stairlift. To ensure your stairlift remains safe and functional, it is essential to inspect it periodically for signs of wear. Check for loose bolts or screws, frayed cables, cracked or damaged seat upholstery, and any other visible signs of deterioration. If you notice any of these issues, it is advisable to schedule a maintenance or repair appointment to prevent further damage or accidents.


In conclusion, it is crucial to pay close attention to the performance of your stairlift to identify any signs of repair or service needs. Promptly addressing these issues can prevent potential accidents, increase the lifespan of your stairlift, and ensure the continued independence and mobility of the user. If you notice excessive noise, jerky movement, slow speed, irregular power supply, error codes or warning lights, or visible wear and tear, it is best to contact a professional repair technician who can provide expert guidance and assistance. By promptly resolving any issues, you can maintain the reliability and functionality of your stairlift for years to come.

Need Home Medical Equipment In Binghamton, NY?

Penn York Medical is a local healthcare medical equipment shop located in Binghamton, New York since 1957. For over 44 years, we have been selling a wide selection of healthcare products, along with installing and repairing our equipment to ensure you’re always getting the best. We offer walkers, wheelchairs, hospital beds, vehicle mobility assistants, scooters, stairway lifts, motorized wheelchairs, lift chairs, and much more! Call us today and let us find an affordable solution for your home medical needs.